Key learning outcomes for a course on ISO 9001 Clause 6: Planning:

Understanding the Importance of Planning: Learners will understand the importance of planning in the context of a Quality Management System (QMS) and how effective planning helps achieve quality objectives and ensure consistent performance.

Risk-based Thinking and Actions: Learners will gain knowledge on how to integrate risk-based thinking into the planning process, enabling them to identify, assess, and mitigate risks and opportunities that could impact the QMS's effectiveness.

Establishing Quality Objectives: Learners will develop the ability to set measurable, achievable, and realistic quality objectives that align with the strategic direction of the organization, ensuring they contribute to overall business success.

Developing Action Plans: Learners will acquire skills to create detailed action plans that specify the resources, responsibilities, timelines, and necessary activities required to achieve the quality objectives.

Planning for Continual Improvement: Learners will understand how to incorporate continual improvement into the planning process, ensuring that quality performance is regularly evaluated and enhanced through appropriate actions and strategies.

These outcomes aim to equip participants with the knowledge and tools needed to effectively plan and manage the QMS within an organization, ensuring alignment with both strategic goals and customer requirements.