Business Process Improvement

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Business Process Improvement

About this course

What you'll learn:

Identify Process Improvement Opportunities: Learn to spot inefficiencies and areas for improvement using tools like stakeholder analysis and risk assessment.

Set Clear Improvement Goals: Develop SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals that align with organizational objectives.

Apply Lean and Six Sigma Principles: Use Lean and Six Sigma methods to reduce waste, minimize variation, and improve efficiency and quality.

Create Strategic Improvement Plans: Design practical plans that fit business goals, evaluate solutions, and ensure scalability.

Test and Refine Changes with PDCA: Use the Plan-Do-Check-Act cycle to pilot, test, and adjust improvements before full implementation.

Measure Success with KPIs: Track progress and evaluate improvements using Key Performance Indicators (KPIs) for long-term success.

Implement Change and Foster Continuous Improvement: Learn change management techniques to overcome resistance and create a culture focused on ongoing process optimization.

This course equips participants with the essential tools and methodologies to successfully improve business processes by focusing on the three key phases: Explore, Strategize, and Implement. Through practical insights, participants will learn how to identify opportunities for improvement, analyse current processes, and set clear, actionable goals. The course delves into strategic planning, leveraging frameworks like Lean and Six Sigma, and effective change management to ensure that improvements are not only achieved but sustained. By the end of this training, learners will have the knowledge and skills to drive meaningful and lasting change within their organisations.

Course Content

0 Modules